We hope that you are happy with the items you have selected from Love Shay Co. We will be happy to exchange unworn or defective merchandise. If you have any questions, please feel free to reach out to us at firstname.lastname@example.org
Domestic Shipping only at this time
Please allow 2-3 business days for processing of your order
Orders are shipped Monday-Friday. Orders placed on the weekend and select holidays are processed on the next business day.
FREE SHIPPING on orders over $50
STANDARD SHIPPING is $5 for packages under 25 pounds
All orders are processed within 3-5 business days. If we experience a high volume of orders, order processing may be delayed a few days.
We currently offer 1 shipping option: Standard Shipping = 3-7 business days.
Incorrect Shipping Addresses:
All orders that have been shipped to an incorrect address will require a new shipping label. Once the package returns to Love Shay Co., we will contact you to inquire about reshipping your order. If you want your order reshipped, we will send an invoice for the cost of shipping. If we are unable to receive a response from you in 3 business days, we will issue a refund to the original payment method, less the original amount you paid for shipping.
If you submit a request for Love Shay Co. to update a shipping address after you've placed an order, we cannot guarantee your shipping address will be updated before your order ships.
MADE TO ORDER TERMS & CONDITIONS
By consenting to the terms and conditions you hereby understand that the items you are ordering are hand made, made to order items that are created in Austin, Tx. These items take time to create and are typically completed between 5-7 business days after your order is placed. We do not allow refunds due to impatience or in the event of unforeseen circumstances.
Please DO NOT ORDER MADE TO ORDER ITEMS IF YOU DO NOT AGREE TO THESE TERMS