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Return Policy

*All Masks are non-returnable*

Online purchases( except face mask) can be returned within 15 days from the delivered date. After 15 days, all sales are final.

The customer is responsible for the cost of returns, we do not refund shipping cost.

All Head Wraps/scarves must be unworn, unwashed, and in otherwise perfect condition to be considered for return. If not, the buyer is responsible for all incurred fees and no refund will be issued.

Return Process:

Step 1: Please email our customer service at hello@loveshayco.com to request the return.
Step 2: After receiving your email with a return request, we will send the return instructions back to you via email. Please follow the instructions to process the return.
Step 3: You will receive a refund within one week. We'll email you once processing your refund.